Terms of Service

Michiana Connect

Effective Date: September 2, 2026

These Terms of Service ("Terms") govern your access to and use of the Michiana Connect website and any services provided by Michiana Connect, including advertising, marketing, and related business services. By accessing our website, communicating with us, or purchasing or using our services, you agree to these Terms.

1. Services

Michiana Connect may provide local advertising, Community Specials and Message Board advertising, direct-mail advertising, AI-powered receptionist and business communication solutions, marketing services, and other related business services (collectively, the "Services"). Service availability, features, and pricing may vary over time and by program.

2. Eligibility and Use of Our Website

You agree to use our website and Services only for lawful purposes and in a manner that does not violate any applicable law or regulation. You may not misuse, interfere with, disrupt, or attempt to gain unauthorized access to our website, accounts, networks, or related systems.

3. Advertising Services

Advertising availability, placement, participating locations, campaign timing, geographic coverage, and other details may vary by program and may change over time. Any insertion order, proposal, advertiser agreement, or written service agreement may include additional terms and conditions and, if there is a conflict, the specific written agreement will control for that service.

Michiana Connect does not guarantee advertising results, customer responses, sales, leads, impressions, revenue, or any specific business outcome.

4. Community Board Advertising

Community board locations, participating host businesses, advertiser availability, display timing, and placement may change. Michiana Connect will make reasonable efforts to provide the advertising services purchased, but does not guarantee customer response, leads, sales, or other business results.

5. Direct Mail Services

Direct-mail campaigns may depend on mailing schedules, geographic targeting, postal operations, participating advertisers, and other logistical factors. Any estimated mailing or delivery timelines are estimates only and are not guarantees unless specifically stated in a separate written agreement.

6. AI and Automated Communication Services

AI-powered receptionist, messaging, lead-capture, scheduling, and related automated tools may generate imperfect, incomplete, or inaccurate responses. You and your business remain responsible for reviewing and maintaining your own policies, business information, pricing, availability, and other information supplied to or communicated through these systems.

AI and automated communication services should not be relied upon for legal, medical, financial, emergency, or other professional advice.

7. SMS and Electronic Communications

When you voluntarily provide contact information or consent to communications, Michiana Connect may respond by phone, email, or text message as appropriate. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP.

8. Payments, Cancellations and Service-Specific Agreements

Pricing, payment schedules, cancellation rights, refunds (if any), minimum commitments, renewal terms, and other commercial terms are governed by the specific proposal, order, insertion order, advertising agreement, or service agreement associated with the purchased service. Please review your applicable agreement for the terms that apply to your purchase.

9. Intellectual Property

To the extent permitted by applicable law, the website content and materials of Michiana Connect, including branding, designs, graphics, written materials, and other original content, are owned by or licensed to Michiana Connect and are protected by applicable intellectual property laws. Advertisers and clients retain responsibility for the materials, logos, images, trademarks, and content they provide and represent that they have the rights and permissions necessary to use and provide those materials.

10. Third-Party Services and Links

Our website or Services may reference or interact with third-party websites, platforms, technology providers, postal services, host locations, payment providers, or other businesses. Michiana Connect does not control and is not responsible for third-party websites, content, or the independent actions of third parties.

11. Disclaimer of Warranties

To the extent permitted by applicable law, the website and Services are provided "as is" and "as available." Michiana Connect does not warrant that the website will be uninterrupted or error-free and does not guarantee any specific marketing results, leads, sales, revenue, or outcomes.

12. Limitation of Liability

To the extent permitted by applicable law, Michiana Connect will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of (or inability to use) the website or Services. To the extent permitted by applicable law, Michiana Connect’s total liability for claims arising out of or relating to the website or Services will be limited to the amount, if any, paid to Michiana Connect for the specific Service giving rise to the claim during the period permitted by applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Michiana Connect from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your unlawful use of the website or Services; (b) your violation of these Terms; or (c) the content, materials, or information you provide in connection with the Services, including advertising creative and related assets.

14. Changes to These Terms

We may update these Terms periodically. When we make material changes, we will update the effective date listed at the top of this page. Your continued use of the website or Services after updated Terms become effective constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the applicable laws of the State of Indiana, without regard to conflict of laws principles.

16. Contact Us